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Buy nowRestoring your files is essential to continue working on your books, Janey. I'm here to ensure you can open your company in data QuickBooks Desktop for Mac.
When you accidentally routed to QuickBooks Online after updating the program, which creates a new company, please note that your desktop files won't be transferred to the online version. Instead, an account will be made without any data.
We can still open your company files by opening the QuickBooks Desktop for Mac and restore your books from there. To do so, I recommend checking following the steps below.
First, let's locate your backup copy:
Once found the copy, here's how to restore it:
For more details, please see this article: Restore your backup company file for QuickBooks Desktop for Mac.
Alternatively, you can use the File Finder tool to search the data. I'll show you how:
Additionally, you can read the topics from our QBDT for Mac user's guide to help you while working with books to ensure the record is accurate.
The Community is always open if you have other questions when opening and working on your company file. Please don't hesitate to leave a reply. My team and I are here to help you out.