Candace C

Following up because you asked ...

had to use chat because no one calls back.  Chatted with a pleasant rep F. Angelica.  According to her this was a know issue and she would have to contact the development team for follow up.  

BUT ... if was a known issue, why isn't support prepped with a known Solution??

I was told I would have to wait for an email, typically 24-48 hours.  

BUT ... this potential will arrive outside of the permanent cutoff  for online banking of 05/31/24.

Given that the cutoff was premature as of 05/29/24, I would think and expect Inuit to make it right, and quickly.  So far, disappointed in the process.  

Thank you for your interest.