Don't waste your time calling.

The only way I can get it to work was in an incognito browser and I had to keep changing their pay schedule from weekly to every other week and back a few times and eventually they just show up to pay.

Don't waste your time trying to delete the employee and reenter - then you will find a new error "Quickbooks already has an employee with this SSN or DOB" and it won't let you move forward.

Can wait to find a new payroll provider!!! Good Luck