Your support doesn't help. This problem happened for me in two different companies! One had only 3 employees and I had to spend hours on phone with your awful customer service reps and they did fix but didn't even know how they fixed it. So now I have the problem with a second company. Just like the OP I am seasonal. So I am going to have to deal with this as my employees return for the summer. Quickbooks is terrible. Next season I will find new payroll accounting software. So much wasted time and frustration with this terrible company.