I have tried removing the &amp didn't work. I just tried to import one day of my back statement that didn't not have any special characters in it and still got the error code. I am so frustrated - I was on the phone with QBO support they couldn't help - I talked to men bank they could not help. If this error code does not go away the software is useless. I have to hand type in all my bank statments as I did in the privious years as this error is not getting solved why even work with QBO? I would really like this issue solved it is huge problem!!