These troubleshooting steps have already been completed about 8 times with QuickBooks support. The issue is a known issue. QuickBooks has a case or investigation open for it. Its just that there has been no progress. There has been no update on the issue. Its as if QuickBooks is pretending there is no issue. Just like your QuickBooks responses to my messages on this community forum asking about the issue. You just add a random canned response about troubleshooting steps. If you really wanted to help me you would instead check with development or management and find out what is happening and give me a real update on this tax issue and other issues for the bad update.