Thanks for the update, CRWigant. I'm glad to hear that QuickBooks Online (QBO) works perfectly in incognito mode. I also appreciate your efforts in troubleshooting and taking steps to isolate this issue. Let's proceed with clearing your cache to ensure smooth management of your company in the regular mode.
Your browser uses a cache for efficient loading of QuickBooks. You'll have to regularly remove outdated and unnecessary ones to avoid potential viewing and performance issues with QBO.
Start by returning to your default or normal browser and clear its cache. Please select the appropriate link below:
After that, restart your browser and log back into your QBO account to refresh the system.
Additionally, would you like to save the customization settings of your report to be available for future use? To do so, check out this article for the complete guide: Memorize reports in QuickBooks Online.
You can always get back to this thread if you have other concerns about managing your business's growth and transactions with QBO. I'm always ready to help you out.
