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Replying to:
MorganB
Content Leader

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Thanks for joining us here in the Community, Dakota211.

 

I want to make sure you're able to access your QuickBooks Workforce account.

 

If you're unable to login due to changes made by your employer I recommend reaching out to let them know you're currently unable to login. Otherwise, here are a few suggestions to troubleshoot Workforce login issues:

 

  • If you already have a QuickBooks Workforce account with a different employer, make sure to give your new employer the same email address.
  • If you have access to QuickBooks Online, you’ll need to use a different email address for your QuickBooks Workforce account. We recommend using your work email address for QuickBooks Online and your personal email for Workforce.
  • Your invite is valid for up to 30 days from when it was sent.  If it’s been longer than 30 days, have your employer send you a new invite. 
  • If your employer had to resend your invite, make sure to open the most recent invite.

The following article provides additional info about setting up your QuickBooks Workforce account.

 

Please drop a comment below if you have any other questions. I'll be here to lend a hand.

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