Having issues regarding accessing your company file will surely delay your working progress, @d510. I'm here to share some troubleshooting steps to help fix your file.
To start, we can repair your company file by utilizing the Rebuild Data tool. This fixes minor data issues. Here's how:
- Hover over to the Utilities option by going to the File menu and selecting Rebuild Data.
- Select OK to back up your company file. The rebuild will take place after saving the backup.
- When the tool is finished, click OK again. Perform this three times.
- After that, navigate to the File menu, hover over Utilities, and click Verify Data. Let the system check your file for further data issues.
For reference, check this article: Fix data damage on your QuickBooks Desktop company file.
However, if the process does fix your data, use the QuickBooks File Doctor to fix your company file.
If the issue persists, I highly recommend reaching out to our Technical support team to further investigate the root cause of the problem.
If you have other concerns regarding accessing your program, just leave a comment below. I'm just around the corner to provide prompt assistance. Have a good one.
