It isn't the kind of experience we want you to come across, @eyoung4909.

I'm here to help you get the support you need about installing QuickBooks.

I recommend reaching out to our support. This way, they can add you to the affected customers' list so you can receive updates about the issue if there is an investigation.

Here's how:

1. Go to Help, then select QuickBooks Desktop Help.
2. Select Contact Us.
3. Give a brief description of your issue, select Let's talk, and choose a way to connect.

Whenever you have concerns about managing your QuickBooks account, you can visit our Help Articles page.

Let me know how everything goes by leaving a comment. The Community is accessible around the clock, and I'm here if you require further assistance.