Thanks for posting back in this thread to clarify the situation, Wrangler.
Once a Host computer and file are updated to the earlier version, the workstation will always prompt a message to update it to the latest version. It's not advisable to open that company file in a multi-user environment with different year versions of QuickBooks. This can lead to compatibility issues and data corruption. It's recommended to have all users on the same software version to prevent any potential issues.
To remove the warning prompt in the workstation, you need to update/install it to the latest version of QuickBooks. If you can see a pop-up window to install the latest version, click the install button and follow the on-screen instructions to proceed. If not, let's do the manual update.
Here's how:
- Open this link: Download QuickBooks Desktop ,click the Download &updates page hyperlink.
- Select the country, product, and version you installed on the server.
- Click Search and select the Download button.
- Wait for the download to finish, click Open, and then Next.
- Select Accept & continue, and enter your License number and Product number. If you don't have this information, open your QuickBooks on the server, click the Help menu, and select About Intuit QuickBooks.
- Choose Express, click Next to proceed, then Install.
- Once done, click Open QuickBooks (Please restart the computer if it prompts).
Additionally, ensure to open the correct host file by clicking Open and restore existing company files, select Open a company file, then Next. Browse the location of the company file. Select the company file (with file extension .qbw) from the list and tick the small box to access it in multi-user mode, then select Open If prompted, enter your username and password.
Feel free to check these articles to guide you further in case you encounter an error message when accessing your company file.
Let us know if you need further help regarding multi-user issues. We're always here to provide help. Take care
