Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JuliaMikkaelaQ
QuickBooks Team

Reply to message

I recognize the urgency of getting the best resolution to fix the COM Errors you received after updating QuickBooks Desktop (QBDT), Wrangler. Finding the best solution for the issue is essential and the top priority. I'm here to provide workarounds to help you access your company file and other functionalities without receiving errors.

 

Since rolling back the patch didn't resolve this prompt, you can check the compatibility mode of your servers. The update could be incompatible with the Windows you're using. You could also visit the System Requirements for QuickBooks Desktop 2023 article as a reference for more helpful info about desktop compatibilities.

 

I'll show you the steps on how to review the software properties:

 

  1. Right-click QuickBooks on your desktop and select Properties.
  2. On the Compatibility tab, mark the Run this program in compatibility mode for: in the Compatibility mode.
  3. Choose a Window in the dropdown.
  4. In the Settings section, tick the Run this program as an administrator checkbox.
  5.  Hit Apply, then OK.
     

 

You may follow other strategies to fix it if the procedure above doesn't work. However, if the issue persists, I suggest contacting our Desktop Support for further guidance. They have the necessary tools to assess your account securely and investigate its cause.

 

In the event of primary hardware or software failures or errors, making backups of your company file or exporting list and transactions is recommended to secure and recover these data.

 

The information provided should assist you in resolving COM errors crashing your QuickBooks Desktop. When you have other questions or queries, comment back, and I'm here determined to lend a hand.

Need to get in touch?

Contact us