What a pathetic standard response this is. The support tech seems to have NO IDEA that existing capability has been REMOVED from QBO, and suggests asking the engineering team to add it as a feature. Oh My.  

I too am now shopping for other bookkeeping software. First it was Intuit adding 1% ACH fees unlimited, where they used to limit it to $10 per transaction. And now they want us to hunt and find receipts AGAIN for which we have already uploaded to the expense. Let’s ask the customer to do the work TWICE.  What a huge step backwards this is.  Oh, and is there no internal communication, can you not send our comments on to the engineering team? After making this reply here, I will be submitting a feature request, or rather feature RESTORE may be the better phrase for this predicament.