I agree completely.  I attempted to switch to QuickBooks Online, and it was a disaster.  The number of things that went wrong are too numerous to list.  Within two days, I called and cancelled, and am staying with QuickBooks Desktop.  The 60 day money back guarantee is also a disaster.  They have refunded me 3 different amounts, after three different phone calls, and they still don't add up to what they charged me.  Every call, they tell me the amount that is to be refunded, which is the correct amount, yet when refund goes through, it is not even close to what they said.  Basically, three calls, three lies.  WARNING - do NOT go to QuickBooks Online.  They also make it appear you have no choice but to migrate to online, completely misleading!  And on top of all that, you can't get a price for Desktop Pro 2024 until you start the download, and only through Intuit can you get it.  If you search for a price, they only show you Desktop Enterprise, the most expensive, and not needed version.  Again, trying to get you to switch to online.  One of the absolute worst customer service I have ever experienced.  After upgrading to Desktop Pro 2024, I will be looking into other business platforms to change over to.