I'm here to share some information about printing checks, @Ren2216.
Can you tell me exactly the error you've encountered when trying to print checks? When trying to print checks in QuickBooks Desktop for Mac are you presented with the error printing checks is not allowed with two-sided duplex printing turned on and the check preview is blank? If so, please take note that this behavior is caused by the printer driver and the macOS. QuickBooks has no control over the software installed on the computer.
In the meantime, you can run the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub. Check out this article for more information: Fix PDF and Print problems with QuickBooks Desktop. You can also set the preset option on the Print Check window to switch from Default to Last Used.
In case you're having a different error and you've already tried all the troubleshooting steps presented on this thread, then I suggest reaching out to our Customer Support team. They have the tools to isolate the issue you're having in a secure environment and help you with resolving them.
Here's how:
- From your QuickBooks Desktop for Mac account, click the Help menu and choose QuickBooks Help.
- Click on Contact Us and provide a brief description of your issue and then click on Continue.
- Sign in to your Intuit account and follow the prompts until you'll prompted with a few support options available at that time.
You can check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Desktop support.
Then, check out the following article for more information about writing, modifying, and printing checks: Create, modify, and print checks in QuickBooks Desktop. It'll guide you with writing checks for different purposes, voiding or deleting, and printing checks.
Let us know if you need more help printing your checks. We're always glad to help in any way I can. Have a great rest of the day!
