I appreciate you for notifying us of your concern, @lizeaton.
Upon checking, we have an ongoing investigation into the error message you encountered when saving an invoice in QuickBooks Online (QBO). Rest assured, our engineers are dedicated to resolving this issue promptly. In the meantime, I recommend reaching out to our customer support team to add you to the list of affected users.
Here's how:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Additionally, you have the flexibility to customize your invoices according to your preferences.
Keep in touch if you need additional help with saving your invoices. The Community team is here to lend you a helping hand. Stay safe and have a great rest of the day.
