Greetings, @DebJS.
I understand that you have been experiencing some challenges with QuickBooks Online (QBO) Reminder in Recurring Transactions, and I am here to help you resolve this issue.
In regard to the issue with the reminder not clearing off the list and the payment terms no longer being set on due upon receipt, it seems that the date is not updating as expected.
We have received same reports about this issue. Our product engineers are currently gathering more information to further investigate about this case.
I recommend reaching out to our Customer Care Team, who can assign a representative to assist you with the process. They will be able to investigate the matter further and create a ticket if other users are experiencing the same issue. Here are the steps you can follow to get started:
1. Access your QuickBooks Online (QBO) company, go to Help (?).
2. Choose either of these tabs:
- Assistant tab and type Talk to a human.
- Search the tab and click on Contact Us to connect with a support expert.
3. Select the preferred method of contact (phone or chat).
Feel free to visit or save these articles in case you will need them when getting a list of all your recurring transactions and the accounts they're linked to QBO. Also, how to receive and record invoice payments:
Let me know if you have any other concerns or questions about your recurring transactions in QBO. I’m more than happy to help. Keep safe and stay healthy.
