QuickBooks Management - Why are we not being updated on issues on the new quoting and invoicing issues. You removed ability to go back to the previous working version and stuck your customers with an update that has issues and no work around. I contact support and all they can say is I am sorry. 18 days now and that's the only update we get is I am sorry. This is bank and financial software not a video game. This is software we depend on and its not free. I think we deserve an update on what is going on.