I appreciate you for performing the troubleshooting steps on your end, will-willaleshir.
I'll be providing insight into the error you received and let me route you to the right support team to assist you further on this matter.
Please know that getting an error about your split values not totaling to the transaction value or your split amounts don't add up to the total specified when categorizing has been recently tagged as an ongoing issue. Our product engineers are now working to fix this as soon as possible.
I recommend contacting our QuickBooks Online Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.
Here's how:
- Sign in to your QuickBooks Online company.
- Click the Help (?) icon.
- On the Assistant tab, enter Talk to a human.
- Enter a short description of your concern and press Enter.
- Select Contact Us to connect with a live support agent.
- Choose how you'll want to get in touch with the support.
- Start a chat with a support expert.
- Get a callback from the next available expert.
You may review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
In case you need steps on how you can reconcile your accounts to avoid discrepancies, you can read this article: Reconcile an account in QuickBooks Online.
For additional categorizing-related concerns in QBO, don't hesitate to add them to this thread. I'm always available and willing to lend a hand to your queries, will-willaleshir. Have a great day ahead!
