Hello there, Jeremy_T,

As a customer myself, I also experienced this. Our engineers are still working to resolve the issue about the invoice templates. We will email you as soon as we they get it working again.

Please follow the steps above to call our phone support. They will be asking for your contact information for us to send you the notification.

We want to fix this as soon as possible. If you have other concerns that you'd like to voice out, please let me know. I'll note them down and offer any help I can.