I understand everything that you said, but that does not answer my question as to why you can't close and estimate anymore.  The customer has not accepted, nor declined the estimate so we would like to close it so it no longer shows as a pending estimate. We pull an open estimate report often so that we can check status of work being done and it can get annoying to have all of the ones pending that no longer need to be there. Please answer my question and don't tell me to give my feedback because it doesn't seem to be helping.