@PBJ10 

RE: Over the past few months, Intuit has made it clear that they are committed to not listening to their customers regarding Quickbooks.

Spot on. They appear to be hell-bent on a succession of 'improvements' that are not improvements. It's as if they might have had reasonable plans to start with, but then ran out of time to actually implement those plans and so just decided to do something lame instead. Or, possibly they are just so out of touch with how their product worked and was used that they just don't get it.

Either way, it is difficult to believe they're actually listening to any of the feedback they're getting or that much of anyone sees any of the new stuff as better.