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Replying to:
ARamirez81
Level 3

QBDT Enterprise 2023 - Errors after latest update

Hello,

I installed the latest updates to Desktop Enterprise 23 two days ago, restarted the server, and now have several errors and issues. This is a Windows Server 2012. So basically when any company file is opened, even a sample one, a screen pops ups that says "Somethings not quite right." The Home page loads, and the company file seems to work, but certain functions like "Taking Payments" causes and "Unrecoverable Error" and QuickBooks crashes.

 

I contacted support yesterday and worked on this for four hours to no avail. - QuickBooks Case# 151.173.012.99

 

We ran every kind of QuickTools Hub repair, did a full uninstall/reinstall, a clean uninstall/reinstall, I created a new Windows profile to test, we created new users, Reset Updates, I ran System File Checker and DISM, checked DNS and flushed/registered it, changed server, but nothing is working. I am seeing reports of this issue recently on these forums and reddit, so it feels like something broke with this update.

 

The "Tier2" support my support rep was talking to, basically said it's the computer fault. This can't be because it's been working for years, but a QuickBooks update installed and now it's not working. That doesn't sound like the computer caused the issue.

 

Here are the various error logs


"An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions: Contractor 23.0":
LTSM:: Failure in parsing EWS Response. PSID=[removed]"

"An unexpected error has occured in "QuickBooks":
MainFrame must be already created by now as this dll is demand loaded"


"An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions: Contractor 23.0":
QuickBooks has experienced a problem and must be shut down, ErrorCode:4064236478."

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