We should indeed remove employees who are no longer part of the company to keep our records accurate, @evaxanthos.

Let me share some troubleshooting steps so you can achieve your goal, these steps could help us verify for any browser or data issues.

To proceed, let us verify any browser or data issues that prevent you from inactivating an employee. Let's open your account using a private browser by following the keyboard shortcut keys below.

• Safari: Command + Option + P
• Google Chrome: Ctrl + Shift + N
• Firefox or Internet Explorer: Ctrl + Shift + P

Once it works, go back to your regular browser and clear its cache to refresh the website's preferences. You can also use the different supported browsers for the best and most secure experience.

 If the issue persists, I recommend contacting our Support Team. They can investigate the issue and provide you with a prompt resolution.

Moreover, here's an article that provides an overview of your business finances: Run payroll reports

Keep me posted if you have follow-up questions about managing your payroll in QuickBooks Online. I'll be here to help.