I appreciate your efforts in locating the task menu, Kazsnafix. Let me direct you with the right support to investigate this thoroughly.
Usually, the Tasks menu is accessible if you're using QuickBooks Online (QBO) Accountant or Advanced versions. Since you're still unable to locate it with your company file, I suggest contacting our Live Support Experts. They have the tools to initiate a screen-sharing to review your account and determine the cause of this issue. Here's how:
- Log in to your QBO account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion about your concern, then click Continue.
- Choose a way to connect with us.
You can also see this article for more details, and be sure to check their support hours to know when agents are available: Contact QuickBooks Online Accountant and ProAdvisor Support.
In addition, you can visit this article to learn more about handling your client requests, projects, and tasks using the Work tab: Manage and track your work with client requests, projects, and tasks in QuickBooks Online Accountant.
You can count on me to provide further related resources and details regarding your QBOA account. Kindly comment with any questions you may have, and we'll ensure a prompt response.
