I'm having same problem for the past 6 months. It started when I was experiencing data sync issues and still do and had to delete the app and re-install. Now I can't create invoices because now when I choose an item it's saying select tax rate and when I select from drop down box it's says error every time. I am the owner and not employee. I use android S20 Plus. This is definitely becoming a problem for me. I am even willing to buy an iPad as long as this will be solved. If anyone out there can suggest a better platform other than quickbooks please let me know?