Hello there, amyk3448. Let me share some information about unsolicited calls you received.

Before that, I'd like to ask for more details. First off, what file you're having sync issues with? Secondly, hope you can provide more info about your payroll issues. They'll help me assist you better.

Any additional information you can provide would be greatly appreciated.

In QuickBooks, if you receive an unsolicited call claiming to be from our contact support, you can consider it a scam. However, our support will call if you have requested a callback.

Also, I want to inform you that Inuit won't call you to fix a problem with your subscription or services. It happens when scammers are offering to fix a problem with your computer.

Additionally, you can check our security tips to avoid scammers in the future.

Furthermore, you can visit our article on how to manage and pay your bills in QBDT: Pay bills in QuickBooks Desktop

I'll be on the lookout for your response. If you have additional concerns or any other QuickBooks-related concerns, feel free to include them in the comments. I'll be glad to lend a hand.