@Wildcat7 

Re: Once online our bank account records were majorly off and inactive customers showed they had credits since invoices were erased. As you can imagaine customers that had previously paid showed past due.

Welcome to QuickBooks Online! I think the conversion process is so buggy in order to set your expectations for your experience with QuickBooks Online. It is only by setting your expectations very, very low that you will be a happy user.

Seriously, though, this is emblematic of QuickBooks Online: Even though Intuit's marketing team is trying to push everyone from Desktop to Online, they haven't even bothered to make the conversion work properly.

Intuit has literally had 20 years to refine the conversion process and make it work properly, but they haven't bothered to do so. It's not even close to acceptable, much less good.