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Lisa Murphy
Level 2

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With all due respect, none of the questions asked were aimed towards helping improve QB products that could lead to QB helping my small business. And unsolicited surveys to my customers that appear to come from my company are an intrusive, unauthorized violation of privacy. Adding extensions to keep pop ups off my screen doesn’t keep my customers from getting the surveys, so I’m not sure how that solves anything. At the very least, QB needs to request permission to do this. And it needs disclosed, loud and clear, to users. And exactly where does the information go when someone shares the email address and phone number of a potential lead? I filled that form out to test the survey and my company has received no notification about it at all. So who is collecting our lead data? You can certainly see how this is going to be a major issue when others like me start to figure this out. Who is selling the data? Who is benefitting from the data? It doesn’t appear to be the companies that you’re targeting. 

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