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Replying to:
Lisa Murphy
Level 2

New popup survey after customer pays online

Recently my customers have received a popup survey immediately after paying their invoice online. It asks a series of questions, such as “do you know anyone that could use company abc’s services.” And goes on to as name and phone number of the referral.  I noticed it said Powered by Qualtrics. I dug deeper and saw Qualtrics and Quickbooks appear to have a relationship. I want to know why this is being done without our knowledge, where that data is going and how to turn it off. This seems like a privacy violation. QB experts, what is this? Not one person i have spoken with has any knowledge of Qualtrics. @LadyRoxann 

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