We have two companies, one in WI and one in IL. 

One of my QBooks has updated invoice forms/layouts (updated about 8 months ago) and the other does not. When I called into QBooks for help with this about 8 months ago (because it looks stupid to send vastly different looking invoices to customers), I was told that updates just roll out at different times... here we are 8 months later and the invoice layout updates have still not come through on our second company, yet now we have another update. The dashboard has a bunch of widgets and things which seems helpful, yet the second company does not have this update so now we have different navigation systems depending on a state borderline?!

The companies are paid for by the same account. It's getting harder and harder to stay organized and look like a cohesive company when Qbooks doesn't roll out the same updates to every customer. What states get updates? What states don't get updates? Why? Why is there a difference between WI and IL? Our offices are 50 miles apart yet we can't have matching invoices, just because qbooks says so?! Just needed to vent because this is really annoying. I'm sure there is no fix or solution for this. I have reached out to customer support and continue to get "we don't know and we'll basically never know or be able to tell you" as an answer.