Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
smorgan01
Level 3

Reply to message

I am on QB Desktop Premier.  I am getting this unrecoverable error also.  This happens when I try to email anything.  In the troubleshooting instructions it has you go to Preferences, Send Forms.  When I do that it crashes too.  I cannot get there to change anything.  It also crashes with the same error when downloading transactions.  I get the download and it shows I have two transactions.  If I try to view them it crashes.  I was on the phone with support and they are trying to tell me it is a windows problem on my system.  Evidently not since there are a lot more people having the same issue.  Does anyone know when this will be resolved?  It is greatly impacting my work flow.

Need to get in touch?

Contact us