This isn't what we want you to experience and we apologize for any inconvenience this has caused you, tlheah. Let me assist you by directing you to the appropriate support.

You can have the option to reach out to the Support Team by contacting the phone number provided at the bottom of this article since you can't sign in to your QuickBooks Online (QBO) account: QuickBooks Online Support. The support representatives have the necessary tools and will further assist you on why your company is disabled even if your subscription hasn't expired.

Furthermore, if you require to change your login credentials, please refer to this article for step-by-step guidance: Update or change your Intuit Account sign-in information.

Please keep us posted if you have additional questions regarding your account or any QuickBooks-related queries. I'll be more than happy to assist. Take care.