It is now April 2024 and this problem still exists. Six months not fixed. I am a QB Pro Advisor and I can't use the new layout. When I try, it shows it briefly and then goes back to the old layout. This is a HUGE problem because I need to get ready for when the old layout is removed in less than a month. There are so many current features missing in the new layout that I have to completely change how I do invoicing.

And while I'm typing this, a big red banner appears that says "ticket mismatch." What's going on over at Intuit?