I appreciate the troubleshooting steps you've performed so far, @Reba2024. Let's work together to get this solved.

Your computer's specs are one factor in using your QuickBooks Desktop 2024. Here's the article for the complete requirements: System Requirements for QuickBooks Desktop 2024.

After confirming that everything is up to the requirement, let's proceed in running the QuickBooks Tools Hub to fix this.

To begin, download and install the QuickBooks Tools Hub.

1. Close QuickBooks.
2. Download the most recent version.
3. Open the file and follow the on-screen steps.
4. After the installation finishes, double-click the icon to open the tool hub.

Then, proceed to run the Quick Fix my Program in the Tools Hub.

1. In the QuickBooks Tools Hub, click Program Problems.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

If the error continues, proceed with solution 2 in this article: QuickBooks Desktop won't open.

After sorting this out, you can then check this article to personalize your sales forms: Use and customize form templates.

Let me know if you need further assistance in accessing your QuickBooks.