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Hello, @rustyplumbs.
Since you're still having an error after trying the steps provided above, I suggest reaching back to our Customer Support team. They can isolate the problem you're having and resolve the issue in a safe and secure environment.
Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Select the Search tab and click on the Contact Us button.
- Select a topic for your concern in the What can we help you with? section.
- You'll now be provided options on how to connect to our Customer Support.
You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
Check out the following article on how to set up, update the status, and convert an estimate to an invoice: Create and send estimates in QuickBooks Online.
I understand the significance of resolving this issue promptly. If you need further assistance or have additional questions, please feel free to reach out. We're always here to help!