Hello everyone,
Let me route you to the best support available to get this investigated further. Since the problem is still happening, I'd recommend contacting our Customer Support Team. They can provide updates about the swipe card feature and have tools that can find the problem and fix it.
To reach this follow the steps below:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Additionally, I'll be adding the following resources to help you with your QuickBooks payments:
Should you have any questions about a feature that wasn't functioning, please do not hesitate to let me know. I'm here to assist you every step of the way. Take care.
