I understand what your needs are,
@lleng331. I can guide you on getting these documents within QuickBooks Online Accountant (QBOA).
To clarify, are you referring to the documents you requested in your QBOA account for certification and viewing course history?If so, here's how to get them from the program:
- Go to ProAdvisor.
- Select Training.
- In the Training History section, select Learn more.
- Find the certification you need.
- Select the icon in the Certification column. You can also download past badges and certificates in the same section.
On the other hand, you can proceed with these steps if you want to send a direct message and talk to our support:
- Sign in to your QuickBooks Online company.
- Select Help (?), and click the Search tab.
- Choose Contact Us, then provide a short description of your concern.
- Select Continue and determine how you would like to connect with an expert:
- Chat with us
- Have us call you
- Call us
You can also refer to this article for their support hours to connect with them accordingly:
Contact QuickBooks Online Accountant and ProAdvisor Support.
Furthermore, here are some resources to help you with the certification for future reference:
Please comment below anytime if you have other questions or concerns about ProAdvisor and certification courses. I'll be keeping an eye on this. Keep safe!
