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Sggrooming
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The same account it is having issues on all three android devices and zero of the three iphone devices I have logged into. All of which are on the most current versions of the apps.

 

I have the screenshots from the app. Its this forum which isn't letting me post the images. I think it might let me this time (though it only allows one photo) so we'll see.

 

I'm planning on reaching out to customer service tomorrow but based on your experience with them it doesn't sound like it will make a difference.

 

It's pretty clearly a bug from the newest android app update but quickbooks doesn't want to take responsibility for it or fix it. This isn't the first time an android quickbooks app update has messed up sales tax but it is the first time it's done it in such a way that makes the app basically not usable.

 

I really hope they can fix it because it will be an absolute pain to transfer 6yrs of business over to a new software provider.

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