It's not the impression we want you to have, NightOfBooks.
Your sentiments about the issue that prevents you from sending invoices are understandable.
To fix this, let's run the QuickBooks Tool Hub. It's a program designed to diagnose and fix common QuickBooks issues efficiently. It performs diagnostic checks, identifies underlying issues, and applies appropriate fixes, such as repairing corrupted files, resolving software conflicts, or optimizing system settings for better performance.
Here's how:
- Close QuickBooks.
- Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Then, keep the file somewhere you can easily find it (like your Downloads folder or Windows desktop).
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- Once done, double-click the icon on your Windows desktop to open the tool hub.
For more details, check this link: Fix common problems and errors with the QuickBooks Desktop Tool Hub. Then, follow the steps to use the tools in the Tool Hub under Step 2.
If the issue persists, I suggest contacting our Customer Support Team again. They can securely access your account to investigate the root cause of the problem and, if needed, create a ticket to ensure a thorough resolution.
Once everything starts working again, you can process payments in QuickBooks and learn when to receive the payment. Read this article for more details: Take and process payments.
If there's anything else I can assist you with or if you need further assistance, please don't hesitate to let me know. We're here to help you navigate this challenge and ensure your experience with QuickBooks improves significantly.
