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Replying to:
MichaelaS
QuickBooks Team

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I appreciate you sharing your concern in this thread, @Anonymous32.

 

When you update your location or information, the changes will reflect on both old and new invoice layouts, which show a list of locations. If you opt for a custom address and name, this option is unavailable on the new invoice layout. Improvements are still in progress.

 

Meanwhile, you can use the old invoice layout to display the custom address and name. Let me share how:

 

  1. On the left navigational bar, click the +New button.
  2. Choose Invoice.
  3. On the top-right corner, click the Old Layout button.
  4. Tap the Switch layout button.
  5. Enter or select the necessary details, and click Leave and Submit button.

 

Since the option is unavailable, I encourage you to share your thoughts and suggestions through our feedback channel. Our team would love to hear from you and consider your ideas for future software updates.

 

Here's how:

 

  1. Log in to your QuickBooks Online account.
  2. Click the +New button, select the new invoice layout
  3. On the right upper, click the Feedback button.
  4. Comment with your thoughts and Submit feedback.

 

Moreover, I'll share this article to help you personalize and add specific info on your sales forms: Customize invoices, estimates, and sales receipts.

 

Please let us know whenever you have other queries about invoices. I'm here to help. Take care.

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