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Buy nowZackE You Said this 2 weeks ago "If you're looking to swipe cards in QuickBooks or your Merchant Service Center, you can order an Intuit QuickBooks Payments MagTek card reader. This card reader works for swiping debit or credit cards and isn't meant for the mobile version of our platform."
Before I start I want to say thank you. You are the first person from Intuit on these boards that even seems to know it should be possible to swipe cards through QB Online from a computer.
However this thread is full of complaints from many of your customers that we can't do exactly what you are telling people that we can! We're tired of hearing we're working on it! That is absolutely ridiculous for company worth Billions upon Billions of dollars! This should be a fix that literally takes a company like Intuit a few hours or possibly days to fix. Not to mention we should be able to use the the nice Bluetooth card readers with our computers that we are using to connect with QB Online. That way having the ability to use the Tap and Security Chip features of credit/debit cards. Along with the opportunity let customers use Apple Pay, Google Wallet features of their mobile devices. There is no reason that this isn't possible, except that Intuit seems to not want us to do that. If you are changing the system and not going to be offering the ability to use card readers with QB Online, TELL US THAT! If it truly is a glitch, FIX IT! What a horrendous mistake it would be to not offer that service to your customers though.
We all understand that we can use the mobile Go Payment App on our phones to use those nice more secure card readers. But the truth is most businesses don't want to run their business from their mobile phone!!! It has it's purpose, don't get me wrong, For someone who needs the ability to make up invoices or sales receipts on the go, the Go Payments App is perfect! But the whole world isn't running mobile businesses. Not to mention how unprofessional it looks in a retail type business to do that. Editing anything from the app is tedious or not even possible, Then have you tried to Print a receipt for someone from Go Payments???????? Doubt it, because you can't. This why we need the ability to swipe credit cards through the QB Online Sales Receipts interface.
In business we deal with people of all types. Many of them, don't like to do things online, some don't even have an email address!!!! They want to hold a piece of paper in their hand that says PAID! And that shows them how they paid. So Intuit should also understand that they deal with all types of Businesses. Not all of them wants to run the business from their phone or out of the seat of their truck, but yet it seems that from the way Intuit Promotes their plans and software solutions, that that is how they feel every business is run.
Please do something to offer us a solution to this this troubling situation!