Hi wjurls,

You left a comment on a thread I started, so I wanted to respond. It seems that my problem is a little different because on the app the Sales Receipt function doesn't work for me, having much the same problems you are experiencing on invoices. However, invoices are working for me and I am using it as a workaround. Interestingly, invoices don't require a tax rate for each item like Sales Receipts do. 

QBO customer service says they don't support the app. That is a head scratcher. Mobile functions are what makes QBO work for me, since I have a mobile business.

I tried using the pc version on my mobile device, but it is very difficult to use, primarily because columns, spacing, the look and feel of the experience are extremely wonky. 

I had another problem with receipts sometime back where receipts that I sent to customers didn't show anything on the page. That issue was resolved. 

Service

3/26/2024