I understand the importance of addressing the issue around the dialog box blacked out, Whoadeb. I'm here to help you in fixing this.
Firstly, this concern happens when your QuickBooks Desktop (QBDT) hasn't been updated or has pending updates. To prevent this issue from occurring, I recommend updating your program update your program to its latest release.
If you've already updated QBDT and the issue persists, I suggest using QBDT Tool Hub since it's designed to help resolve common program issues.
To get started, download and install the program. For the best experience, we recommend using Windows 10 (64-bit) and closing QBDT before using it. To do so, here's how:
- Close your QBDT.
- Download the latest version of the QuickBooks Tool Hub and save the file somewhere you can easily find it.
- Open the file you've downloaded.
- Follow the on-screen steps to install. Agree to the terms and conditions.
- After installation, open the file by double-clicking the icon on your desktop or searching for it on Windows if you can't find it.
Afterward, you can use it to fix the issues you're having since each tab has a set of tools to help with different types of problems. Like the following:
- Company File Issues
- Network Issues
- Program Problems
- Installation Issues
- Password Reset
- Help & Support
- Advanced Tools
For reference, you can check this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
If you have other concerns while using QBDT, don't hesitate to visit this website: Self-help articles. It contains helpful resources that will help you in navigating QBDT.
Don't hesitate to get back to this thread if you have further concerns about the blacked-out parts in your QBDT program. The Community space is always available at any time to assist you.
