We greatly appreciate your continued use of our product over the years, @ManonJen.

Our QuickBooks Customer Support is available from 6:00 AM to 6:00 PM on weekdays. Please be aware that the supported hours may not cover occasional downtime due to system and server maintenance like;(company events, U.S. holidays, and unforeseen circumstances.)

To address this issue, Could you please specify the problem you're facing and the version of QuickBooks you're using? Please share detailed information and a screenshot of the issue for precise solutions. Please mask any personally identifiable information (PII) for security purposes.

I'll wait for your response to this thread. Just leave a comment below. Have a nice day.