That was the same line they told me last year. Don't hold your breath. My guess is that they turned off the feature and will have it turned on if you upgrade at some point.

The big problem with the invoice and receive payment method is there are to many steps. Also super frustrating is that when you save the invoice and hit receive payment, whether you run the credit card OR don't to save the receive payment in time , the invoice will display PAID but the credit card will not process and you'll have an invoice in your Undeposited Funds account that won't clear.

The Sales receipt method was simple and if the card didn't process you'd know immediately.

Quickbooks subscription model is BS. They took away this and other features without being transparent about it. It's fraud in my opinion.