Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Jmartz
Level 3

Reply to message

I did talk to someone in support and she was very nice and after sharing my screen she was able to see exactly what was happening.  Or not happening I should say.   After looking into it further she said that it was something others are experiencing and that I have been added to an email list that will update me as to the progress on fixing the issue.  So from that I take it that the functionality is supposed to still be part of QBO and not just something they did away with.  

 

It is a little hassle to go the invoice route but at least it still allows us to swipe the cards.   The quickest way I've found is to make the invoice out and print it which saves it also.  Then hit the Receive Payment button and run the credit card. 

 

It just that this is Software that we pay GOOD money for and it shouldn't have these basic issues.

Need to get in touch?

Contact us