lynnmfg, are you using the express pick-pack feature? Part of my issue was resolved on the newest update. In my case, any tasks that was already marked as "Complete" was still visible on the Express pick-pack tab. I had around 500+ entries that were sticking around, making the refresh time a nightmare. Now, I only see the ones that need to be updated. However, I wish they would let us bulk clear any orders that we want gone, since they are non-posting transactions and all of us "power-users" would know what is pending and what is not. I hope they can fix this asap. I`m already tired of seeing these "not packed" entries, I know they were not packed... I`m already considering trying other software if this issue persists. AH.