I acknowledge the efforts you've put in to resolve the issue of attaching files to your register, Roland12. Let me make it up to you by ensuring that we investigate this matter further.
As the problem persists, I would suggest reaching out to our Customer Support Team. They have the necessary tools to investigate the attachment link and provide you with other troubleshooting steps to get this resolve. To reach them, follow the steps below:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Choose either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Also, I'll be sharing these resources that will help you in tracking transactions in your bank register:
Should you have any additional concerns or questions regarding attachments in QuickBooks, please do not hesitate to leave a comment below. I will be happy to help.
