We appreciate your time in reaching out to us about your concern, MarioMP.

Please be aware that bank feeds will be only available on QuickBooks Desktop (QBDT) versions 2021 and above. Bank feeds are no longer functional on your end due to the outdated nature of your QBDT 2020 version.

I recommend considering upgrading your QuickBooks version or transitioning to QuickBooks Online (QBO) for continued access to bank feed functionality.

For more information on QuickBooks Online, you can visit this link: About QuickBooks Online.

Additionally, I have provided a comprehensive guide on customizing form templates in QuickBooks Desktop for your future reference: Use and customize form templates.

Feel free to reach out if you have any further questions or concerns. Take care!